1. Introduction
Welcome to MKCEN LLC ("Company", "we", "our", "us"). We are a Delaware Limited Liability Company committed to protecting your privacy. This policy describes the types of information we may collect from you or that you may provide when you visit the website mkcenai.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Information We Collect
We collect several types of information from and about users of our Website, including:
- Personal Information: Name, email address, company name, and industry provided through our booking forms or account registration.
- Usage Data: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- AI Analysis Data: We collect brand names, keywords, or query strings you provide to perform market intelligence analysis. Note: Please do not input sensitive personal data or highly confidential trade secrets into these analysis fields.
3. AI Processing & Third-Party Disclosure
To provide our specialized market intelligence and brand monitoring services, We utilize leading third-party large language model (LLM) providers to perform automated analysis. These may include, but are not limited to, industry-standard service providers.
- Data Masking: We do not share your personal identity (e.g., your name or email) with these AI providers.
- Processing: The brand queries you input are processed by these models to generate insights. By using our services, you acknowledge and agree to this processing by third-party AI models.
4. How We Use Your Information
We use your information:
- To provide and maintain our Service, including generating intelligence reports.
- To notify you about changes to our service or products.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our AI methodologies.
5. Data Transfer (International)
MKCEN LLC is based in the United States. Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, or country where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
6. Your Data Protection Rights (GDPR/CCPA)
Depending on your location, you may have the following rights:
- Access/Update: The right to access or update the information we have on you.
- Deletion: The right to request that we delete your personal information.
- Withdraw Consent: The right to withdraw your consent at any time where we relied on your consent to process your personal information.
To exercise these rights, please contact us at the email provided below.
7. Data Security
We have implemented measures designed to secure your personal information from accidental loss and unauthorized access. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the absolute security of your data.
8. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Email: support@mkcenai.com